PRIVACY POLICY

This privacy policy (“policy”) will help you understand how PropIntelAssist (“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use https://www.propintelassist.com (“website”, “service”).

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

This policy is governed by applicable United States federal law and the laws of the State of Michigan.

What User Data We Collect

When you visit or use our website or services, we may collect the following data:

  • Your IP address

  • Your contact information, including name, email address, phone number, and business name

  • Call-related data, such as call duration, timestamps, routing information, and — if enabled — call recordings or transcriptions

  • Other information voluntarily provided through forms, demos, or communications

  • Data regarding how you interact with our website and services

Why We Collect Your Data

We are collecting your data for several reasons:

  • To provide, operate, and maintain our AI-powered phone assistant services

  • To understand your business needs and configure AI call handling appropriately

  • To improve our services, system performance, and user experience

  • To communicate with you regarding demos, support, updates, or service-related notices

  • To comply with legal, regulatory, and contractual obligations

We do not sell, rent, or trade your personal data.

AI & Automated Processing Disclosure

PropIntelAssist uses artificial intelligence and automated systems to answer calls, route communications, collect caller-provided information, and perform other tasks as configured by our clients.

AI behavior is based on client-approved rules and instructions. PropIntelAssist does not make independent medical, legal, or financial decisions.

HIPAA-Style Data Handling & Healthcare Use

PropIntelAssist may provide services to healthcare or healthcare-adjacent businesses.

When applicable:

  • We act solely as a technology service provider

  • Any Protected Health Information (PHI), if received, is processed only as directed by the client

  • Access to sensitive data is limited to authorized systems and personnel

  • Reasonable administrative, technical, and physical safeguards are used in a manner consistent with HIPAA security principles

Clients are responsible for determining whether a Business Associate Agreement (BAA) is required for their use of our services.

Safeguarding and Securing the Data

PropIntelAssist is committed to securing your data and keeping it confidential.

We implement reasonable administrative, technical, and physical safeguards designed to protect data from unauthorized access, misuse, disclosure, or loss. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to the collection of data regarding your online behavior (such as pages visited and time spent on the site).

The data collected through cookies is used to improve website functionality and user experience. After statistical analysis is completed, the data is removed from our systems.

Cookies do not give us control over your computer. They are used solely to analyze usage patterns so we can improve our services.

You may disable cookies through your browser settings. More information can be found at https://www.internetcookies.com.

Links to Other Websites

Our website may contain links to other websites. If you click on these links, PropIntelAssist is not responsible for the protection of your data or privacy on those websites.

Visiting third-party websites is not governed by this privacy policy. Please review the privacy policies of any external sites you visit.

Restricting the Collection of Your Personal Data

You may wish to restrict the use or collection of your personal data at any time. You can do this by:

  • Choosing not to submit certain information when filling out forms

  • Contacting us directly to request changes, corrections, or deletion of your data

PropIntelAssist will not lease, sell, or distribute your personal information to third parties without your permission, unless required to do so by law.

Contact Information

If you have questions about this privacy policy or wish to exercise your data rights, please contact us at:

PropIntelAssist
📧 Email: GaryMorris@propintelstratagies.org
🌐 Website: https://www.propintelassist.com

✅ Strongly Recommended Next

To fully protect your business, I recommend adding:

  • Terms of Service

  • Call Recording Disclosure

  • HIPAA Disclaimer / BAA language (optional page)